Is your NetID locked out?
Your NetID will be temporarily locked after multiple bad password attempts within a short period of time. The OTS Technology Support Desk can assist in investigating the source of NetID lockouts.
NetID Management
These self-help tools allow for management of your NetID, as well as other NetID services.
Students, faculty, staff members, retirees, faculty emeriti, and certain guests each use a NetID. Your valid NetID and password allows access to TU’s computing services.
TU faculty and staff use Duo multi-factor authentication (MFA). By spring 2025, everyone with a TU NetID will be required to authenticate using Duo when accessing TU systems. Students and retirees can opt in now using the "Enroll/manage Duo devices" option below. Learn more at towson.edu/duoproject.
manage your netID
Activate NetID
Activate a new NetID (first time users only).
Manage NetID and Duo
Manage an existing NetID profile or enroll/manage Duo devices. Manage Duo advanced biometrics (like facial recognition) or security keys.
Manage NetID Password
Change a password before it expires. Reset a forgotten or expired password with a one-time passcode or reset a password with existing security questions.
Retrieve NetID Username
Retrieve a forgotten NetID username.
Need Help? Contact the OTS Technology Support Desk.
Other Faculty/Staff NetID Tools
- Manage Sponsored Group Membership. Learn more about how to maintain a group.
- Renew a retiree NetID.
- Request or manage sponsored Guest or other NetIDs.
- Advanced Duo biometric and security key devices are managed in the Duo Device Management app. Learn more about Duo.
- View basic information about your NetID and other NetIDs in the My NetID Info tool.
Self-Help Resources
Access these how-to articles and other technology self-help resources in the TechHelp Knowledge Base. Some articles require a TU login to view.
Activate and Manage a NetID
Walk through how to activate a new NetID and see steps to set up security questions and recovery info (first time). Learn how to change display name or update security questions.
Reset a NetID Password
Learn how to reset a forgotten or expired password with a one-time passcode or how to reset a forgotten or expired password with existing security questions. See how to change a password before it expires.
Manage Duo
See how to enroll Duo devices or generate Duo bypass codes.
Request an additional NetID (Faculty/Staff)
See how to request a Server Admin or Student Test NetID or request/manage a Guest NetID.
Tools for Campus IT Staff
For Server Admin NetID holders and campus IT staff:
- Change your server Admin NetID password. Learn more about requesting and maintaining a Server Admin NetID.
- Delegated Computer OU Management for individuals managing computers and Group Policy Objects in Active Directory.
- Local Administrator Password Solution for individuals managing computers in Active Directory. *This link/access will only work if you're on the TU network/VPN.
- Temporary Computer Administrator Rights (TCAR) tool for individual administrative access to a faculty/staff computer. See the self-help docs.
- CTC SharePoint site for Campus Technology Coalition.