About TU


Facilities Management

Services A To Z

From managing utilities to coordinating access, Towson University's Operations and Maintenance crews perform vital services that keep the campus running smoothly. Use the service directory below to determine the process for getting your maintenance issues resolved. As always, you can contact Work Control at 410-704-2481 or reach out to your building coordinator with questions about the process.

Service Description

Service Type

Charge

Ordering Process

Bookshelves – building/hanging

Alteration

Yes

Complete a work order form

Carpentry projects

Alteration

Yes

Complete a work order form

Carpet repairs

Maintenance

No

Contact building coordinator

Carpet replacement/installation

Project

Yes

Complete a project request form

Ceiling repairs

Maintenance

No

Contact building coordinator

Cleaning for an event

Event

Yes

Complete a work order form

Cleaning - rooms, bathrooms, floors, hallways, etc.

Housekeeping

No

Contact building coordinator

Cleaning offices Housekeeping No Call 410-704-3396

Climate Control (A/C and Heating)

Maintenance

No

Contact building coordinator

Door/Lock repairs

Maintenance

No

Contact building coordinator

Electrical power installation/ add capacity

Alteration

Yes

Complete a work order form

Electrical power repairs

Maintenance

No

Contact building coordinator

Elevator repairs

Maintenance

No

Contact building coordinator

Emergency repair situations

   

Call 410-704-2481

Floor repairs

Maintenance

No

Contact building coordinator

Furniture repair

   

Departmental responsibility

Key card for access system

Access

No

Contact building or key coordinator

Key Requests Access Yes Contact key coordinator; go to the Access Control website for more information.

Lighting repairs

Maintenance

No

Contact building coordinator

Lock changes/rekey

Alteration

Yes

Contact departmental key coordinator

Lock repairs

Maintenance

No

Contact building coordinator

Lockouts

Access

No

Contact building coordinator

Moving furniture or materials

Alteration

Yes

Complete material management service request; see Materiel Management website for more info.

Odors

Maintenance

No

Contact building coordinator

Painting of offices

Alteration

Yes

Complete a work order form

Painting of public areas

Maintenance

No

Complete a work order form

Pest Control

Maintenance

No

Contact building coordinator

Plumbing – new installation

Alteration

Yes

Complete a work order form

Plumbing – repairs

Maintenance

No

Contact building coordinator

Recycling pickup

Housekeeping

No

Contact building coordinator

Rent a car/van Fleet Yes Go to Fleet Services website for more info.

Roofing repairs/leaks

Maintenance

No

Contact building coordinator

Security alarm system repairs

Maintenance

Depends

Complete a work order form

Sidewalk repairs

Maintenance

No

Complete a work order form

Signage

Alteration

Yes

Complete a work order form/contact building coordinator

Snow or ice removal

Maintenance

No

Call 410-704-2481

Trash pickup or removal

Housekeeping

No

Contact building coordinator

Wall changes – move, build, demolish

Project

Yes

Complete a project request form

Window and glass repairs

Maintenance

No

Contact building coordinator

 

 

 

Facilities Management / Work Control

General Services , Room 101

Hours: Monday - Friday, 6:00 a.m. to 5:30 p.m.


Phone: 410-704-2481

Fax: 410-704-4246

Email: workcontrol@towson.edu


• For painting requests, complete a work order form.

• For issues with doors and locks, contact your building coordinator.

• For HVAC problems, contact your building coordinator.

• For new plumbing requests, complete a work order form. For problems with current plumbing, contact your building coordinator.

• For lighting repairs, contact your building coordinator.




 

Spotlight: TU conserves energy to Go Green


TU is conserving energy and reducing waste. Find out how, and learn how you can help.

 

 

Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

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