FAQs

Questions about Accepting Aid

How can my parent apply for the Optional Parent Loan?

This is the maximum PLUS Loan amount that your parents can borrow. To apply for a Federal Parent PLUS loan, your parent must complete a Master Promissory Note and annual PLUS Loan Request. Please carefully follow these PLUS Loan instructions.

Do my total aid offers match my expected bill from TU?

No. Your aid offers are based on the aid that we are able to offer you and your estimated annual Cost of Attendance Budget, which includes estimated TU charges and allowances for other expenses, such as books and living expenses.

If your expected charges exceed your aid offers, you must pay the remaining balance by the Due Date on your online eBill. If your aid exceeds your charges, the Bursar’s Office will send you a refund after your bill is paid. For more detailed financial aid refund information, please visit our Aid Disbursements & Rebates; and for more detailed billing information, visit or call the Bursar’s Office at 410-704-2100. 

What situations can change my financial aid?

These are the most common situations. For more information, see Award Changes & Reductions. Please notify our office of any changes listed below so we may adjust your financial aid promptly.  

  • Part-time enrollment
  • Receipt of additional aid
  • Corrected FAFSA errors
  • Changes or corrections to Housing status
  • Academic Progress Policy violations
  • Dropped/withdrawn courses
  • 2nd Repeats of passed courses
  • Reapplication requirements

To avoid late or unexpected aid changes, please read Your Award Guide and promptly complete all the steps on the Undergraduate Student Instructions or Graduate Student Instructions for accepting aid.  

Other Questions

How does the TU Financial Aid Office communicate with me?

We will primarily communicate with you through your TU student email account. You must read all aid emails, complete all aid tasks, and must notify parents of all requests for parent data. (See below for instructions on how to automatically forward copies of your financial aid emails to your parent's email accounts.)

We will also post documentation requests on your To-Do-List at Towson Online Services.  Please check your To-Do-List weekly. 

How do I forward Financial Aid emails to a parent?

From your TU email account, go to Settings and select the source you want forwarded — . Select More to filter messages “to” and “from.” Be sure to disable “all forwarding” and apply the filter.

How do I give authorization for release of information to my parents or others?

Go to our forms page and complete the online Release of Information Form. (Federal law prohibits TU from discussing your financial aid with your parents or others without your authorization.)

What are the aid deadlines?

See Aid Deadlines.

What if I change my Housing Plans after completing the FAFSA?

Your award is based on the housing information you provided on your FAFSA. If your housing plans change, please complete the online Housing Verification Form as soon as possible. The change may affect your federal, state and institutional aid offers.

Can I receive aid with a Second Bachelor’s degree?

A student obtaining a second bachelor’s degree can receive federal loans funds if they haven’t exceeded their lifetime loan maximum. They can't receive Federal need-based aid. 

How do I determine if I am a Dependent Student or Independent Student?

The federal government determines a student’s dependency status based on several factors, including but not limited to; age, marital status, and support of dependent children. For more information visit this federal Dependency Status page. 

What is a 1098t and where can I get one?

The TU Bursar's Office provides 1098T Tax Information to assist students and families with determining their elibility for federal IRS income tax credits.

Contact

Office of Financial Aid

Location
Enrollment Services
Room 339
All Contacts & Resources
Hours
Mon-Thurs, 8:30 am-5 pm; Fri, 8:30 am-4:30 pm (Call Center)

Mon-Thurs, 8 am-5 pm; Fri, 8 am-4:30 pm (Reception Desk)
Phone
410-704-4236
Fax
410-704-2584