Postal Services

We distribute incoming and outgoing mail and student packages, run TU’s intra-campus mail program, and offer UPS and bulk mail services. 

post office

TU’s Postal Services distributes more than 40,000 mail and packages to campus each year. We also receive and process outgoing mail from our nearly 25,000 students, faculty and staff. We run the intra-campus mail program and provide bulk mail services to departments sending more than 200 pieces or 50 pounds per mailing. 

Amazon Lockers at TU

Amazon Self-Service Lockers at Towson University are now available at Union Garage, West Village Garage, and the upper level of the 10-West garage. 

Amazon Lockers

Student Mail & Packages

Student residents can retrieve letter mail through their assigned mailboxes in the University Union. Packages can be picked up at Postal Services or in dedicated lockers in the Union and Union Garage. Students are notified via their TU email when they have a package ready for pick-up. Notifications are typically sent one or two business days after the carrier’s delivery, based on the volume of packages that need to be processed. Students should bring their TU ID to pick-up. 

We’ll Tell You When It’s Ready

Wait to receive email notification from our team before coming to pick up your package. If you visit us for your pick up based on the postal carrier’s tracking instead of TU’s notification, your package might not be ready yet. 

Postal Service Forwarding

We encourage graduating students who will not return to campus to coordinate with the United States Postal Service (USPS) to redirect their mail to their new address.

This process involves contacting USPS prior to graduation and providing the necessary forwarding information so that any mail sent to the previous TU residence address is delivered to their new address in a timely fashion. To begin the process visit  Official USPS® Change-of-Address Form. 

For current student residents who plan to return to their respective homes for the summer, please remember to get your mail sent to your summer residence. This measure will help ensure that any mail arriving during the summer months is received promptly. If your mail is sent to TU over the summer break, we must return it to the sender after 18 calendar days. 
Please note that if a returning student continues to live in a designated TU residence hall, their assigned mailbox number will remain unchanged. 

Postal Services will hold any active TU resident mail for up to 18 calendar days before returning it to the sender. This temporary holding period is designed to give students a window of time to update their mailing information. However, students are encouraged to arrange proper mail forwarding with USPS as soon as possible to prevent any potential delays or lost mail.

Pick-Up Locations

Packages can be picked up at one of the three locations listed below. A notification email will direct you to the appropriate location and provide instructions for retrieval. 

  • Postal Services – Located on the first floor of the University Union. Packages can be picked up from 9 a.m. to 4 p.m. Monday through Friday. 
  • Union Lockers – Located outside of Postal Services on the ground floor of the University Union building. Packages can be picked up whenever the Union Building is open. This is typically from 7 a.m. to 11:30 p.m. seven days a week. 
  • Union Garage Lockers – Located on the ground level of the Union Garage by the stairwell facing Cross Campus Drive. Packages can be picked up 24/7. 

Students with special needs concerning mail pick-up should contact  or Accessibility and Disability Services. 

General Information

  • Oversized and/or Heavy Packages: Packages that cannot fit in campus lockers will be held at Postal Services' counter. Carts are available to help students transport packages to their residence hall. 
  • Make sure to check your TU email regularly and pick up your packages in a timely manner. Unclaimed packages are returned to the sender after 15 days of arrival. 

Delayed Packages

Please submit a Mail and Package Inquiry online form if you do not receive a package notification within three days of the carrier indicating delivery. Please include or have the following information available: 

  • Tracking number
  • Recipient name
  • Mailbox number
  • TU ID

If we have received the package, we’ll investigate its location. If we haven’t, we’ll direct you to contact the company to report and resend the lost package. 

Address for Success

Delayed packages are often a result of incorrect or incomplete addressing. Packages for campus delivery should include the recipient’s full name and mailbox number in the address. TU’s mailing address for letters and general packages is 8000 York Road, (MAILBOX number), Towson, MD 21252.  

Faculty, Staff and Departmental Deliveries

Campus departments that wish to request or modify mail service, please contact Postal Services at 410-704-2260 or . 

UPS and FedEx deliveries for faculty, staff and campus departments are handled through Central Receiving.  Visit the Campus Deliveries page for more information.