Student Employment

Do you have a knack for problem-solving and helping others? The OTS Technology Support Desk is hiring students like you! No advanced tech skills needed – just a positive attitude and great communication.

Our entry-level student positions include Technology Support Desk Service Desk Associate and Multimedia Support Associate.

Why join our team

• Looks great on your resume.
• Develop essential soft skills including customer service experience.
• Enhance existing knowledge or learn something new.
• Be part of a dynamic team.

What you'll do

As part of the Technology Support Desk team you'll:

• Help students with computers, laptops, and mobile devices.
• Answer questions, troubleshoot issues, and provide solutions.
• Monitor and assist with VR activities, 3D printing and Multimedia equipment/studio reservations.
• Help with other support and customer service-related efforts.

How to apply

Apply any time, but we do most of our hiring in August and January. If no positions are available, we'll keep your application on file and reach out when one opens up.

Before applying for a position with us, please review the following:

• TU Student Employment Guidelines
• Eligibility Requirements to verify that you qualify for employment
• Technology Support Desk Student Employment Process (below)

Ready to apply? Complete and submit our employment application form.

See what to expect after you've applied

1. Application Processing: We review your submitted employment application form for completeness. If positions are available, we then invite qualified students to submit a resume through the Application for Student Employment (PDF). You can also find the application form and other helpful advice on the Career Center's "Get a Job" web page. 
2. Interview Selection: After reviewing resumes and applications, we select students to interview.
3. Interview: During the interview, we'll give you a high-level overview of the types of work you'll be doing, including challenges and fulfilling aspects of that work. We'll ask you some verbal and written questions, then we'll answer any of your questions about the job.
4. Notification: Within five business days (usually sooner), we'll review your application and interview results and send you an email with our decision, regardless of whether or not we offer you a position. If we offer a position, please accept or decline within three business days.  
5. Paperwork: Once you've accepted the job, we'll schedule a brief meeting with you to explain the student employment clearance process and provide you with the necessary forms and instructions to officially join our team. We'll also orient you to the Technology Support Desk work environment.
6. Training: We'll conduct a training session in late August, where you'll meet other staff and receive classroom instruction on basic Technology Support Desk operations. However, most of your training will be completed on-the-job through the guidance of seasoned staff and student managers.