Apple
Resources for using Apple products, including Mac computers and the iOS lineup of iPhone and iPad.
Resources
Connecting to TU resources: Network File shares and TU's Virtual Private Network.
Email and calendars: see how to setup Microsoft Outlook and on iOS mobile devices. Learn more about Microsoft 365. See steps for adding a maildrop.
Get set up with Wi-Fi, printing and web publishing.
Mac FAQs
Can I run Windows on my Mac?
Only if absolutely necessary and you have no alternatives. Running Windows on a Mac complicates your computing environment considerably and requires the purchase of VMWare Fusion.
Consider submitting a request for a free refurbished Windows computer through the EduCycle Computer Reconditioning Program. If your department has an instructional, research, or business need for installing Windows on a Mac, contact the OTS Technology Support Desk.
How do I find System Information?
See steps in the TechHelp Knowledge Base article.
How do I safely share Mac files with Windows users?
Mac and Microsoft Windows computers use different file systems. Successfully sharing files requires certain naming conventions.
Can the the Keychain password pop-up message be eliminated?
The keychain is built into Macs and cannot be disabled. Setting Keychain passwords is not recommended on university-owned Macs, it creates issues because your NetID passwords change every 90 days.
An application on my Mac is frozen. How do I fix it?
- Go to Mac menu, choose Force Quit
- Select the frozen application and click Force Quit
- Try holding down the Mac Command+period key
- If that fails, press the Command+Option+Escape keys. A dialog box should appear allowing you to select Force Quit
- If nothing happens, you will need hold the power button down until the Mac shuts down then restart it. This should only be done as a last resort.
Support
- The OTS Technology Support Desk can assist with connecting to university network, products and services.
- Subscribe to the MacEnterprise.org listserv for Mac technical topics.
- LinkedIn Learning - use your TU NetID and password to access online video training 24/7.
- Mac training workshops and events are available at the Apple Store at Towson Town Center or check out Apple's Mac Basics online tutorials.