University Web Guidelines & Resources

These resources for Towson University web editors are a guide to creating and maintaining high quality website content.

web editing process at Towson University

Getting Started

Learn about web editor responsibilities, the process for editing and adding new web pages or faculty profiles and keeping content updated. 

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Content Standards and Best Practices

Learn industry best practices for creating engaging digital experiences for website users.

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Page layout example

Page Design Elements

These are the nuts and bolts of designing webpages within TU’s content management system. Build your webpages with reusable snippets or view sample pages for specific use cases.

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Request Website Help

To request help with your website — including creating or moving webpages, redesigning layouts or rewriting content — contact .

All requests must be submitted by email. In order to ensure that requests are properly tracked and completed quickly, we cannot take requests via WebEx Teams.

Turnaround Time

  • Please allow 2 business days for an initial evaluation and response to your request. Requests received by 3 p.m. and marked “urgent” will be evaluated the same day.
  • Minor website changes (e.g., new page creation, layout or content updates to existing pages) can usually be completed within 5 business days.
  • Larger projects, including changes to website architecture, new websites or sections or changes to functionality, will be prioritized on a case-by-case basis according to level of need, client deadlines and resources.