Web Editor Roles & Responsibilities

Users of the university's content management system are assigned one of three roles: unit leader, content owner or content contributor.

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Roles and Responsibilities

Modern Campus users are assigned one of three roles to maintain a controlled workflow and ensure website accuracy. 

Unit Leaders

Unit Leaders don't have an active role in Modern Campus; they instead communicate their content goals to their Content Owners who ensure that these goals are met on the website.

Content Owners

There is one Content Owner per site section.

Content Owners can be thought of as the subject matter experts of their area of the website. They make certain that their Unit Leaders’ goals are accurately communicated online and crafted with a high level of quality. Within the CMS, they review and approve all content added by their Content Contributors.

This responsibility involves:

  • reviewing content for accuracy
  • checking hyperlinks
  • ensuring all content meets TU’s standards for user experience and digital accessibility

Additionally, Content Owners confirm site structure and web editor permissions changes.

Content Contributors

Every page on the TU website is assigned to a content contributor, who is responsible for day-to-day content updates. Contributors are generally not able to publish content directly to the website, and instead submit changes to their section’s Content Owner for publishing.

Digital Strategy’s Role

The Digital Strategy team is the overall owner of the TU website, and is specifically charged with maintaining the content strategy, information architecture and user experience of TU’s digital properties.

While we rely on individual editors to ensure the quality and accuracy of most site content, Digital Strategy has direct content oversight of TU’s highest value and most visible webpages.

Getting Help with Your Website

To request help with your website — including creating or moving webpages, redesigning layouts, or rewriting content — contact .

Temporary Publishing Help

If you or your content contributor are unable to publish a page because you don’t have access to the website (i.e., out of town, on vacation) please fill out a Tech Help ticket.

If you are a content contributor submitting a ticket, be sure to copy your content owner on the ticket so they are aware the page is being published. 

Adding New Editors

Content Owners can request to add Content Contributors to their site section.

For access to the Modern Campus CMS, users must first be approved for permissions by contacting Ashley Arnold, via and then attend Modern Campus CMS training.

Training Requirements

Modern Campus CMS training comprises two parts: technical training and web content training. Both sessions are required to edit content on the TU website.

  • Registration for technical training is by invitation only. If you have already attended Technical Training and would like a refresher, you can register at any time without invitation.
  • After you complete technical training, you may register for web content training, which focuses on writing and editing content for the web and working with snippets to design pages.

Removing Editors

Content Owners can request to remove Content Contributors from their site section at any time by contacting Ashley Arnold, via . Content Owners should request to remove a Content Contributor if they no longer work at TU.

Inactive Editors

Towson University web editors must regularly log in to their sites — at least once a term — to review their content for accuracy and to ensure all information is current and up-to-date. Web editors who have not logged into their site for a full year will become inactive in the system and unable to log in.

To reinstate website permissions, web editors who have become inactive will need to retake the Modern Campus CMS technical training.