Is your NetID locked out?
Your NetID will be temporarily locked after multiple bad password attempts within a short period of time. The OTS Technology Support Desk can assist in investigating the source of NetID lockouts.
NetID Management
These self-help tools allow for management of your NetID, as well as other NetID services.
Students, faculty, staff members, retirees, faculty emeriti, and certain guests each use a NetID. Your valid NetID and password allows access to TU’s computing services.
By spring 2025, everyone with a TU NetID will be required to authenticate using Duo when accessing TU systems. Students not yet using Duo can opt in using the "Enroll/manage Duo devices" link below or be auto-enrolled by the university sometime between Feb. 18 - April 30. Learn more at towson.edu/duoproject.
manage your netID
Activate NetID
Activate a new NetID (first time users only).
Manage NetID and Duo
Manage an existing NetID profile or enroll/manage Duo devices. Manage Duo advanced biometrics (like facial recognition) or security keys.
Manage NetID Password
Change a password before it expires. Reset a forgotten or expired password with a one-time passcode or reset a password with existing security questions.
Retrieve NetID Username
Retrieve a forgotten NetID username.
Need Help? Contact the OTS Technology Support Desk.
Other Faculty/Staff NetID Tools
- Manage Sponsored Group Membership. Learn more about how to maintain a group.
- Renew a retiree NetID.
- Request or manage sponsored Guest or other NetIDs.
- Advanced Duo biometric and security key devices are managed in the Duo Device Management app. Learn more about Duo.
- View basic information about your NetID and other NetIDs in the My NetID Info tool.
Self-Help Resources
Access these how-to articles and other technology self-help resources in the TechHelp Knowledge Base. Some articles require a TU login to view.
Activate and Manage a NetID
Walk through how to activate a new NetID and see steps to set up security questions and recovery info (first time). Learn how to change display name or update security questions.
Reset a NetID Password
Learn how to reset a forgotten or expired password with a one-time passcode or how to reset a forgotten or expired password with existing security questions. See how to change a password before it expires.
Manage Duo
See how to activate and use Duo, how to manage Duo devices for an existing account or how to generate Duo bypass codes. Learn more about using Duo at TU.
Request an additional NetID (Faculty/Staff)
See how to request a Server Admin or Student Test NetID or request/manage a Guest NetID.
Tools for Campus IT Staff
For Server Admin NetID holders and campus IT staff:
- Change your server Admin NetID password. Learn more about requesting and maintaining a Server Admin NetID.
- Delegated Computer OU Management for individuals managing computers and Group Policy Objects in Active Directory.
- Local Administrator Password Solution for individuals managing computers in Active Directory. *This link/access will only work if you're on the TU network/VPN.
- Temporary Computer Administrator Rights (TCAR) tool for individual administrative access to a faculty/staff computer. See the self-help docs.
- CTC SharePoint site for Campus Technology Coalition.