Office of Human Resources

CUSTOMER SERVICE

Need an Answer?

We've answered the most frequently asked HR questions on our Customer Service page. For fast responses to other routine questions and concerns, including deadlines, forms, benefits, and training, email us or call 410-704-2162.

Supervisor Toolkit

The Supervisor Toolkit is a set of information, materials, checklists, templates and tips that support supervisors in managing their direct reports.

HR Partners and Faculty/Staff Relations

The HR Partnerships and Faculty/Staff Relations unit provides departments with a single point of contact, through their HR Partner, for HR needs. Partners offer guidance and support on employee relations matters, policy administration/interpretation, job performance concerns, individual issues about pay and benefits, retention analysis and more. Their depth of experience makes them useful and consistent experts on a range of HR matters. Learn more about the strategic insights they provide, and how to contact your HR Partner.

The team promotes effective communications between managers and faculty and staff. They offer formal and informal consultation on conflict resolution and guide supervisors, managers, and administrators in addressing workplace issues to facilitate positive and productive working relationships.  The unit also provides compliance support and consultation across all divisions/departments, with focus on HR policies, practices, and all applicable employment regulations.

The primary functions of the unit are:

• Interpretation, development, and revision of HR policies and procedures in accordance with state/USM regulations and relevant employment law
• Consultation about corrective/disciplinary actions and a full scope of employment-related matters
• Administration of grievance, workplace complaint investigation and dispute resolution processes
• Labor relations support for the University’s bargaining unit, to include Interpretation and guidance regarding the MOU and state and federal laws for managers and individual faculty and staff.
• Facilitation and consultation on the full life cycle of ADA reasonable accommodation requests for faculty and staff 

Total Rewards

At Towson University we know that rewards matter when choosing an employer. The Total Rewards unit manages programs to provide competitive pay and an industry-leading benefits package to help you maintain your health, attain financial security now and in retirement, and achieve the right work/life balance. The unit also manages TU’s recognition and rewards programs.

• Compensation and classification
• Benefits

Talent Management

The Talent Management unit integrates the HR functions of talent planning, acquisition, onboarding, performance, learning and succession planning into an interconnected whole.  It provides the structure and tools necessary to recruit, hire, develop and retain Towson University’s highly qualified and diverse workforce.

Within the talent management continuum, HR and the manager work together to guide the employee experience, through every phase of employment — from hire to retirement or transition. The manager delivers guidance through frequent feedback, professional and career development and engagement activities, all of which are aligned with the organization’s short- and long-term goals.

Attract & Hire

• Employment at TU

Deploy

• New hire packet
• New @ TU
• Performance management

Develop & Retain

• Professional development 

Human Resources Information Systems (HRIS)

The major objective of HRIS is to increase HR's capacity to leverage and assimilate new and emerging technologies; streamline workflows; maximize the accuracy, reliability, and validity of workforce data; and deploy and collect necessary data and information. HRIS strives to ensure the integrity and relevance of HR information, and works to implement paperless processes. Whether it’s a data extract or report, we aim to deliver excellent customer support and provide quality informational services in a timely fashion.

What We Do

• Consult with campus partners to define business requirements of new integrated data solutions and maintain and enhance existing solutions
• Support the automated systems that support our HR programs and processes, including PeopleSoft and Taleo hiring systems
• Develop and maintain employee data queries and reports
• Provide information and statistical data to internal and external customers. To request employee data use the form located on the Human Resources Information Systems (HRIS) page. 
• Serve as HR data steward, maintain data integrity and establish guidelines for accessing data in compliance with Towson's Data Governance guidelines.
• Maintain the HR website

 Email HRIS for HR data or system requests.

Equal Employment Opportunity Statement 

Towson University is an equal opportunity employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply.

Commitment to Diversity

Learn more about Towson University's commitment to diversity.

LABOR LAWS

Maryland and Federal Labor Law Posters

You can find both Maryland Labor Law Posters (PDF) and Federal Labor Law Posters (PDF) posted throughout the campus in: the Administration Building, Enrollment Services, the Child Care Center, Cook Library, the University Union, 401 Washington Avenue, and the Institute for Well-Being. Posters are also located at TU in Northeastern Maryland.