Division of Operations & Human Resources

With six major departments and over 200 employees, the Division of Operations and Human Resources creates, maintains, renovates and operates many university systems.

Led by Senior Vice President of Campus Operations and Chief Operating Officer Steve Jones, our team is focused on creating and maintaining highly efficient, sustainable campus ecosystems that set the performance standards for the TU community.

Our Mission

Our mission is to provide essential services to maintain a safe, healthy, efficient and inclusive campus. We support the university’s mission while responsibly managing resources and enhancing the Towson University community's experience.

Our Vision

Provide a sustainable, inclusive and safe campus environment that inspires intellectual and personal growth resulting in a positive TU experience.

Our Values

Integrity

We build and maintain trust by being honest and transparent in our words and actions, honoring our commitments and following through on decisions and outcomes.

Accountability

We follow through on commitments and take responsibility for our actions, decisions and outcomes.

Health and Safety

We prioritize and foster physical, emotional, psychological and environmental well-being.

Diversity and Inclusion

We encourage and value an environment that respects diverse community representation, contributions and perspectives so individuals feel a sense of belonging.

Communication

We encourage and promote open, consistent, accurate and timely communication.

Collaboration

Working together to build relationships that help advance or achieve common goals that support the university's mission.

Stewardship

We protect and ethically manage all resources (financial, material, human, natural) to ensure the highest efficiency and the most effective outcomes, balancing the short—and long-term impact on individuals, the university and the world around us.

Continous Learning and Development

We encourage continuous learning and development to adapt to organizational and individual needs.

Divisional Areas

Human Resources

We offer quality human resource services to support our employees' well-being and professional development.

Office of Human Resources

Parking and Transportation

We provide many parking and sustainable transportation services for students, faculty, staff and visitors.

Parking and Transportation Services

Facilities

We are responsible for TU's physical infrastructure, encompassing the planning, construction, maintenance and operation of campus facilities.

Facilities Management

Postal Services

We are dedicated to efficiently distributing incoming and outgoing mail and student packages.

Postal Services

Public Safety

We ensure campus security through safety and prevention, overseeing building access and safety cameras.

Department of Public Safety

Environmental Health and Safety

We provide essential services and guidance to ensure the environmental safety of TU’s campus.

Environmental Health and Safety

Business Support Services

We deliver exceptional administrative and operational support that enhances the efficiency and effectiveness of the operation division’s business functions.

Business Support Services