For Students

The OTS Technology Support Desk team (formerly known as Student Computing Services) helps students with general technology issues, troubleshooting laptop or connection problems, malware removal and wēpa printing. We also have multimedia support services and studios where you can check out photo, video and audio equipment or book a consultation with our team. 

Our Tech Services Desk is located on the main floor of Cook Library, in the Academic Commons. See hours and ways to contact us.

Not using Duo yet? Opt in now to control your enrollment timing.

Before Feb. 18, you control the timing! Opt in and use Duo now so you have time to try out the prompts and generate codes before classes start.   

If not using Duo by Feb. 18, you’ll be auto-enrolled alphabetically by the university sometime during the six-week rollout (Feb. 18 – April 30). 

Using Duo will soon be mandatory. Check it off your list now! Learn more at towson.edu/duoproject.

New Students 

Get started with activating your NetID. Launch and log into your TU email at outlook.towson.edu, see recommended software and learn about TU’s technologies you'll use as a student - including your TU Microsoft 365 account (Word, Excel, Outlook and more). Plus see which electronics to bring/not to bring if you plan to live on-campus.  

Resident Students 

Connect to or get help with ResNet, TU's residence hall wired/wireless Internet and TV services. See residence hall TV viewing options. 

All Students 

Quick links to top technology service topics: 

Wi-Fi problems? Let us help! Select an option or contact the Tech Support Desk at 410-704-5151.

See quick fixes Report a Wi-Fi issue

Support Options

 

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